1. Give Your Employees SMART Goals. Explain to your employees in smart language what needs to get done — they’re not going to figure it out on their own. When we say smart we mean: Specific, Measureable, Achievable, Rewarding, and Timed.
2. Give Recognition.Don’t be stingy with praise. Motivate staff and boost your bottom line by giving recognition where and when it’s due. Don’t hog the credit. There is a great quote from Colin Powell which says, “It is amazing how much can get done when you don’t care who gets the credit. ”
3. Admit your Mistakes. We all make mistakes. Being able to admit mistakes is crucial to becoming a trustworthy manager. Be sincere and specific. Don’t rationalize. Use good eye contact and let your employee know that you are sorry. Literally say, “I’m sorry.”
4. Bring Out the Best in Your People. Focusing on what employees do wrong gives the biggest bang for your buck, right? Wrong. The key to keeping your teams productive is downplaying their weaknesses and highlighting their strengths.
5. Be Approachable. Do your employees come to you with their questions or concerns? Approachable managers have productive employees. One simple thing to do to be more approachable is to make eye contact. Stop what you are doing and look at a person as they are talking and when you are talking to them. People will feel like they are being listened to and will be more likely to respect you, keep you informed and work harder and smarter.
(From Leadership Seminar – Dr. Mimi Hull)
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