Role ambiguity is a lack of clarification about your job. This includes unclear responsibilities, fuzzy boundaries, and ambiguous expectations. It causes lower productivity as employees are unsure what their specific tasks are, as well as how to prioritize or manage them. This often stems from unclear job descriptions, lack of effective communication, understaffing, and erratic organizational change. Why reduce role ambiguity? When employees understand their roles, they perform more efficiently and with greater confidence, leading to higher productivity and job satisfaction. Clear roles minimize workplace stress and foster a positive and collaborative work environment. This ensures that tasks are completed efficiently, and objectives are met. How do you reduce role ambiguity? Verify that your job descriptions are detailed and current. Each job needs specific outlined responsibilities to ensure that all tasks are covered. Communicate! Employees must communicate what they are doing, and supervisors must communicate their expectations. Create shared organizational systems of communication so that everyone knows both what and how to communicate. Train your people! Clear and ongoing training develops employees who understand their responsibilities and carry out the necessary tasks to do them well. Remember, training is an investment and not an expense!
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Dear Dr. Mimi – Poor
Dear Dr. Mimi,How do I ask my employer to assist me in paying for my education? I would use my education to get a better job in our company. I can’t afford it at the salary I am currently receiving. I know that they have paid others to go to classes in the past.—Poor Dear…
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Dear Dr. Mimi – Improperly Trained
Dear Dr. Mimi,I have an assignment and feel like I am falling behind because I simply don’t know what to do. I am new to the company and had one week to train and get familiar with the work environment, but I feel like my training was rushed and had gaps. How do I approach…
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Overcoming Imposter Syndrome
Imposter syndrome is the belief that one’s success is due to luck rather than skill, despite evidence of competence. Here’s how to overcome it. Imposter syndrome means you care about doing well. By recognizing these feelings and challenging them, you can achieve your goals with confidence.You’ve earned your success—now own it!